Contact Us

BEFORE you contact us, here are some answers to common questions :)

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

7-30 Days

What is the exchange/return policy?

We value our customer experience. Full details of our returns policy can be found here

For all other enquiries, please contact us on admin@ellieroar.com